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Mitchell Management Training Limited |
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Training design |
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Writing |
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Clients |
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Consultancy |
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Contacts |
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90 minute Workouts |
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Multi-media |
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Books and ‘how to’ |
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The shipping |
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Free training |
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Work instructions: |
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1-2 day courses |
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These longer programmes are particularly appropriate when: |
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A key objective is to help those taking part develop and improve specific interpersonal skills, such as the ability to carry out recruitment interviews or make presentations. Achieving objectives like these involves providing opportunities for practice and feedback which simply cannot be accommodated on shorter programmes. |
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Those taking part come from different places. A recent Training-to-Train course (for an airline!) involved six delegates from, respectively, Tokyo, Delhi, Cape Town, Los Angeles, Caracas and Milan. No point in inviting them to a 90 minute Workout! |
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Typical 1-2 day courses, with details |
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As the title suggests, this course is aimed at people at an early stage in their management careers or who are just about to be given managerial responsibilities |
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This course is designed to equip a small group of people with a high level of technical skills and knowledge with the confidence and skills to train their colleagues. |
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Other 1-2 day courses include: |
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Interviewing skills (2 days): Appraisal, recruitment and discipline. A structured mixture of principles and practice. |
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Embracing uncertainty (1 day): Using scenarios - descriptions of the different possibilities that an uncertain future might hold - to avoid becoming so focussed on a single goal that we don’t realise we are about to be knocked off course until it is too late. |
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Managing change (1 day): This course was specifically designed to help managers cope effectively with the integration of two sales forces after their companies had merged. |
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Communication skills (2 days): Business writing; verbal and non-verbal behaviour; presentation skills; effective use of the phone; meeting skills. |
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Customer service (1 day): What customers want; causes and consequences of poor service; customers on the phone; how to provide good service. |