Halfday

Well run organisations have a series of policies and procedures covering a range of subjects such as discipline and grievance handling, recruitment and their employees’ use of the internet. These are designed to meet any legal requirements and to provide a framework for managers so that they behave consistently when confronted with similar issues.

Intensive half day seminars are an effective and efficient way of ensuring that all managers understand their responsibilities and know how to put these into practice. They are also an excellent method for identifying and tackling any practical difficulties in implementing policies and procedures.

Those taking part discuss the implications of poor attendance for the business; review the policy and procedures for managing attendance and their responsibilities for putting these into practice; learn how to improve attendance by carrying out effective return to work interviews.

·	Performance review. A summary of the organisation’s performance review process; managers’ responsibilities for operating it; how to prepare, structure, manage and control an effective performance review discussion.

·	Creative thinking. A three stage model for putting ideas into action; techniques for applying the model; common, sometimes self-imposed barriers to creative thinking.

·	Using email and the internet. A summary of the organisation’s email and internet policy; usage patterns and problems of those taking part; dos and don’ts of using email and the internet; email - helpful software and appropriate netiquette.

·	Recruitment interviewing. A summary of the organisation’s system for recruiting new employees; the support provided for managers; how to prepare, structure, control and follow up a recruitment interview.

·	Discipline and grievance handling. A summary of the organisation’s discipline and grievance procedures; managers’ authority and responsibilities for putting them into practice; systematic processes for conducting discipline and grievance interviews.