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INTRODUCTION |
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How the course works |
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Assignments |
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THE SHIPPING BUSINESS |
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The industry |
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Fleet management and costs |
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Legal framework |
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Financial info: introduction |
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Financial info: documents |
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LEADERS and MANAGERS |
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Differences and similarities |
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What leaders do |
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What managers do |
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LEARNING TO LEARN |
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How people learn |
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MANAGING YOURSELF |
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How to set objectives |
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How to communicate in writing |
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How to communicate verbally |
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How to behave |
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How to negotiate |
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How to manage your time |
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How to cope with stress |
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MANAGING TASKS |
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How to plan/use budgets |
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How to solve problems |
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How to assess risk |
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How to manage change |
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How to investigate |
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How to manage projects |
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CONTEXT |
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Culture |
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Motivation |
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Working with outsiders |
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WORKING WITH GROUPS |
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How teams work |
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How to run a meeting |
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How to run a training session |
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How to run a drill |
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PERFORM |
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How to give praise and criticism |
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How to coach |
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How to delegate |
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How to appraise |
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WRONG |
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How to manage conflict |
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How to tackle bullying and harassment |
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How to manage discipline |
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How to handle grievances |
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Return to Homepage |
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Return to Shipping page |
